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Set Telephone Line Compatibility for Interference and VoIP Systems

Related Models:DocuPrint M225 z / DocuPrint M265 z

Problems sending and receiving faxes due to possible interference on the telephone line may be solved by lowering the modem speed to minimize errors in fax transmission. If you are using a Voice over IP (VoIP) service, Fuji Xerox recommends changing the compatibility to Basic (for VoIP).

  • VoIP is a type of phone system that uses an Internet connection, rather than a traditional phone line.

  • Fuji Xerox does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly.

DocuPrint M225 z
DocuPrint M265 z

DocuPrint M225 z

  1. Press Menu.
  2. Press or to display the Fax option, and then press OK.
  3. Press or to display the Miscellaneous option, and then press OK.
  4. Press or to display the Compatibility option, and then press OK.
  5. Press or to display the High, Normal, or Basic (for VoIP) option, and then press OK.
    Option
    Description
    High

    Select High to set the modem speed at 33600 bps.

    Normal

    Select Normal to set the modem speed at 14400 bps.

    Basic (for VoIP)

    Select Basic (for VoIP) to reduce the modem speed to 9600 bps and turn off Error Correction Mode (ECM). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when need.

    To improve compatibility with most VoIP services, Fuji Xerox recommends changing the compatibility setting to Basic (for VoIP).

  6. Press Stop/Exit.

DocuPrint M265 z

  1. Press (Settings)>All Settings>Initial Setup>Compatibility.
  2. Press High, Normal or Basic (for VoIP).
    Option
    Description
    High

    Select High to set the modem speed at 33600 bps.

    Normal

    Select Normal to set the modem speed at 14400 bps.

    Basic (for VoIP)

    Select Basic (for VoIP) to reduce the modem speed to 9600 bps and turn off Error Correction Mode (ECM). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when need.

    To improve compatibility with most VoIP services, Fuji Xerox recommends changing the compatibility setting to Basic (for VoIP).

  3. Press .
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