Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine.

If the problem is not solved and you are using a power breaker, disconnect it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall electrical socket. If there is still no power, try a different power cable.

(Windows®)

To print EPS data, do the following:

1. For Windows® 7 and Windows Server® 2008 R2:

   Click the (Start) button > Devices and Printers.

   For Windows Vista® and Windows Server® 2008:

   Click the (Start) button > Control Panel > Hardware and Sound > Printers.

   Windows Server® 2003:

   Click the Start button > Printers and Faxes.

   For Windows® 8 and Windows Server® 2012:

   Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound *1 group, click View devices and printers.

   For Windows Server® 2012 R2:

   Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.

2. Right-click the FX DocuPrint XXXX BR-Script3 icon, select Printer properties.

3. From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.

(Macintosh)

If your machine is connected to a computer with a USB interface, you cannot print EPS data that includes binary. You can print the EPS data at the machine through a network.

Make sure you pressed Copy and the machine is in Copy mode.

Contact your administrator to check your Secure Function Lock Settings.

Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and the white bar and white plastic above them.

Make sure the Fuji Xerox TWAIN or Windows Image Acquisition (WIA) driver is selected as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Desktop > Scan Settings > Select to choose the Fuji Xerox TWAIN/Windows Image Acquisition (WIA) driver.

Make sure the Fuji Xerox TWAIN driver is selected as the primary source. In PageManager, click File > Select Source and choose the Fuji Xerox TWAIN driver.

You can also scan documents using the ICA Scanner Driver.

Try increasing the scanning resolution.

• (Macintosh users)

  Make sure you downloaded and installed Presto! PageManager from http://www.fujixeroxprinters.com/.