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Troubleshooting
Use this section to resolve typical problems you may encounter when using your Fuji Xerox machine. You can correct most problems yourself.
- IMPORTANT
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For technical help, you must call Fuji Xerox customer service or your local Fuji Xerox dealer.
Using non-Fuji Xerox supplies may affect the print quality, hardware performance, and machine reliability.
(DocuPrint M225 z)
To prevent you from losing the received fax data in the machine's memory, transfer the data to another Fax machine or to your computer before turning off the machine.
First, check the following:
- The machine's power cord is connected correctly and the machine's power is on. See the Quick Setup Guide.
- All of the protective materials have been removed. See the Quick Setup Guide.
- Paper is loaded correctly in the paper tray.
- The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your computer.
Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information.
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