<Return to the Table of Contents> UpToDate Frequently Asked Questions
Question #1: | What is the UpToDate Messaging system?
Question #2: | How do I customize UpToDate?
Question #3: | Isn't UpToDate just another form of e-mail? Why do I need more of that?
Question #4: | Is Alien Skin Software spying on me?
Question #5: | Do you think I should see a doctor about this rash?

Question #1: What, exactly, is the UpToDate Messaging system? Answer: The UpToDate messaging system keeps you informed about the latest Alien Skin Software products, special offers, software updates and other news. When you receive a message, an unobtrusive visual cue announces, "Click here for new messages from Alien Skin." Click this link to read your new messages. [TOP] Question #2: How do I customize UpToDate? Answer: Receiving messages is optional. You can specify the intervals at which your UpToDate system checks for messages. To customize your UpToDate message preferences, use the following instructions: 1) In any filter, click Edit > Preferences. 2) Select the frequency at which you would like the UpToDate system to check for new messages. If you don't want to receive messages, select "Never" from the drop-down menu. 3) Click the "OK" button. Note: If you have a dial-up Internet connection, you should select the "Ask me before making an Internet connection" option. If not, your computer will make unexpected phone calls. [TOP] Question #3: Isn't UpToDate just another form of e-mail? Why do I need more of that? Answer: E-mail to our users is lost in the flood of spam. This results in users complaining that they don’t hear about product updates or new products until long after they are available. UpToDate gives us a way of communicating with you occasionally without shouting over the e-mail spam. We will only send UpToDate messages that are useful to you, like announcements of bug fixes, free stuff (like presets), and new products from Alien Skin Software. [TOP] Question #4: Is Alien Skin Software spying on me? Answer: No way! UpToDate is for sending useful info from us to you, not the other way around. No personally identifiable information is sent to Alien Skin Software. The only information that UpToDate sends is a list of your installed Alien Skin Software products. This lets our Web server decide which messages to show you. For instance, UpToDate will only tell you about a Xenofex 2 bug fix if you have Xenofex 2 installed. [TOP] Question #5: Do you think I should see a doctor about this rash? Answer: No, it will probably just go away on its own. And before you ask, there is no way that UpToDate caused it. [TOP] <Return to the Table of Contents>